Privacy Policy
Effective Date: July 2026 | Last Updated: July 2026
1. Privacy Policy Overview
Welcome to Monse-Heart Education LLC (“Monse-Heart,” “Company,” “we,” “our,” or “us”).
At Monse-Heart, we recognize that privacy is an important part of building trust with the individuals, families, caregivers, professionals, organizations, and communities we serve. We are committed to protecting the personal information entrusted to us and to handling that information responsibly, transparently, and in accordance with applicable privacy laws.
This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information when you visit our Website, enroll in our educational programs, communicate with us, participate in our services, or otherwise interact with Monse-Heart.
Our goal is to provide a clear understanding of our privacy practices so that you can make informed decisions when using our Website and educational services.
Privacy is an important part of our commitment to providing trustworthy educational services. We encourage you to read this Privacy Policy carefully so that you understand how your personal information is collected, used, shared, protected, and the choices available to you regarding your information.
This Privacy Policy should be read together with our Terms of Service, Cookie Policy, Disclaimer, Accessibility Statement, Affiliate Disclosure & Program Terms, and any additional policies or notices that may apply to specific programs or services offered by Monse-Heart.
2. About Monse-Heart Education LLC
Monse-Heart Education LLC is a Virginia-based educational organization dedicated to empowering individuals, families, caregivers, professionals, and communities through structured educational programs that promote informed decision-making, preparedness, and lifelong learning.
Our educational offerings may include online learning, in-person educational sessions, workshops, digital resources, downloadable materials, community education initiatives, and other educational services designed to support personal growth and informed planning.
Monse-Heart provides educational information and learning opportunities. Unless expressly stated otherwise, our educational content is not intended to replace professional medical, legal, financial, insurance, construction, or other licensed professional advice.
Additional information about our organization and educational services is available on our Website at www.monseheart.com.
3. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
- Our Website;
- Online educational programs and learning platforms;
- Program applications and enrollment forms;
- Educational workshops and events;
- Guidance sessions and educational consultations;
- Downloadable educational resources;
- Email, telephone, and other communications with Monse-Heart;
- Our Affiliate Program;
- Any other products, services, or educational activities that reference this Privacy Policy.
This Privacy Policy applies regardless of whether you interact with Monse-Heart as:
- a Website visitor;
- a prospective participant;
- a student or learner;
- a caregiver or family member;
- a community member;
- an Affiliate Partner;
- an organizational representative; or
- another authorized user of our Website or educational services.
This Privacy Policy does not apply to third-party websites, applications, or services that are not owned or controlled by Monse-Heart, even if they are linked from our Website. Those third parties maintain their own privacy policies and practices, and we encourage you to review them before providing personal information.
4. Acceptance of This Privacy Policy
By accessing or using our Website or educational services, you acknowledge that you have read and understand this Privacy Policy.
Your continued use of our Website or participation in our educational programs following the publication of any updates to this Privacy Policy constitutes your acceptance of the revised Privacy Policy to the extent permitted by applicable law.
If you do not agree with this Privacy Policy, you should discontinue use of our Website and services.
Where applicable law requires your consent for certain data processing activities, we will request your consent before collecting or using your personal information for those purposes.
5. Definitions
For purposes of this Privacy Policy, the following terms have the meanings set forth below.
“Company,” “Monse-Heart,” “we,” “our,” or “us” means Monse-Heart Education LLC.
“Website” means the official Monse-Heart website located at www.monseheart.com, including any pages, subdomains, or online services that reference this Privacy Policy.
“Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual, as defined by applicable law.
“User,” “you,” or “your” means any individual who accesses our Website, communicates with Monse-Heart, participates in our educational programs, or otherwise interacts with our services.
“Educational Services” means the educational programs, online courses, workshops, guidance sessions, downloadable resources, community education initiatives, and related services offered by Monse-Heart.
“Affiliate Partner” means an individual or organization approved to participate in the Monse-Heart Affiliate Program in accordance with the Affiliate Disclosure & Program Terms.
“Service Provider” means a third-party company or individual that performs services on behalf of Monse-Heart, such as website hosting, payment processing, communications, analytics, learning platforms, or other operational support.
“Applicable Law” means all laws, regulations, and legal requirements governing the collection, use, disclosure, retention, and protection of personal information that apply to Monse-Heart and its operations.
Part II - Information We Collect
6. Personal Information You Provide
Monse-Heart Education LLC collects personal information that you voluntarily provide when you interact with our Website, educational programs, services, or representatives.
The information you provide depends on how you choose to interact with us and the services you request.
Examples of personal information you may provide include:
- Full name;
- Email address;
- Telephone number;
- Mailing address;
- Organization or company name;
- Professional title (where applicable);
- Information submitted through contact forms;
- Information provided when requesting educational services;
- Information submitted through applications, registrations, or enrollment forms;
- Survey responses, feedback, or evaluations;
- Information contained in emails, messages, or other communications you send to us; and
- Any other information you voluntarily choose to provide.
You are not required to provide personal information simply to browse our Website. However, certain educational programs, services, resources, or features may require the collection of personal information to function properly.
Please do not submit personal information that is not reasonably necessary for your interaction with Monse-Heart.
7. Account and Enrollment Information
If you register for one of our educational programs or create an account on one of our learning platforms, we may collect additional information necessary to administer your participation.
Depending on the program or service, this information may include:
- Account credentials;
- Enrollment information;
- Program selections;
- Course participation records;
- Learning progress;
- Completion status;
- Certificates of completion, where applicable;
- Educational preferences; and
- Information necessary to provide requested educational services.
This information helps us manage educational programs, monitor participation, provide learning resources, and improve the educational experience.
8. Payment and Transaction Information
If you purchase educational programs, services, workshops, or other offerings from Monse-Heart, payment information may be collected and processed by authorized third-party payment service providers.
Depending on the payment method used, transaction information may include:
- Billing name;
- Billing address;
- Payment amount;
- Transaction date;
- Purchase details;
- Payment confirmation; and
- Limited payment verification information.
Monse-Heart does not intentionally store complete credit card numbers, debit card numbers, or other sensitive payment credentials on our own servers unless specifically required for a service and handled in accordance with applicable security standards.
Payment transactions are processed by independent third-party payment providers that maintain their own privacy policies and security practices.
9. Communications and Support Information
When you communicate with Monse-Heart, we may collect information relating to those communications.
Examples include:
- Email correspondence;
- Telephone inquiries;
- Contact form submissions;
- Customer service requests;
- Requests for educational information;
- Appointment requests;
- Technical support inquiries;
- Feedback;
- Testimonials submitted with your permission; and
- Other communications you voluntarily provide.
We use this information to respond to your inquiries, provide requested services, improve our educational offerings, and maintain appropriate business records.
10. Affiliate Program Information
If you apply to participate in the Monse-Heart Affiliate Program, we may collect information necessary to evaluate your application and administer your participation.
Depending on the circumstances, this may include:
- Name;
- Contact information;
- Business or organization information;
- Website or social media information;
- Tax information where legally required;
- Payment information necessary to issue affiliate compensation;
- Referral activity;
- Commission records; and
- Communications relating to the Affiliate Program.
Information collected in connection with the Affiliate Program is used solely for administering the program, processing payments, maintaining program integrity, complying with legal obligations, and communicating with Affiliate Partners.
11. Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically through your browser or device.
This information may include:
- Internet Protocol (IP) address;
- Browser type and version;
- Device type;
- Operating system;
- Language preferences;
- Referring website;
- Pages visited;
- Date and time of access;
- Time spent on pages;
- Navigation patterns;
- Clickstream information; and
- Other technical information that helps us understand how our Website is used.
This information generally does not directly identify you on its own. It is used to improve Website performance, maintain security, understand visitor interactions, diagnose technical issues, and enhance the user experience.
12. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to support Website functionality, improve user experience, remember preferences, analyze Website traffic, and enhance security.
For detailed information regarding our use of cookies and your available choices, please review our separate Cookie Policy, which forms part of our overall privacy practices.
13. Information Received from Third Parties
In certain situations, Monse-Heart may receive information about you from third parties that assist us in operating our Website or providing educational services.
These sources may include:
- Payment service providers;
- Learning platform providers;
- Analytics providers;
- Technology vendors;
- Affiliate program services;
- Event registration platforms;
- Social media platforms, where you choose to interact with us; and
- Other service providers acting on our behalf.
We use information received from third parties in accordance with this Privacy Policy and applicable law.
14. Sensitive Information
Monse-Heart’s educational programs are generally not intended to collect sensitive personal information unless it is reasonably necessary for a specific educational service or is voluntarily provided by you.
We ask that you do not submit sensitive personal information unless we specifically request it as part of an educational program, legal requirement, or service that requires such information.
Where sensitive personal information is collected, we will handle it in accordance with applicable law and appropriate safeguards.
Part III - How We Use and Share Personal Information
15. How We Use Personal Information
Monse-Heart Education LLC uses personal information only for legitimate business, educational, operational, and legal purposes. We collect and use personal information only to the extent reasonably necessary to provide our Website, educational programs, and related services.
Depending on your interactions with Monse-Heart, we may use your personal information to:
- Provide and administer our educational programs and services;
- Process program applications, registrations, and enrollments;
- Create and manage user accounts on our learning platforms;
- Deliver online courses, educational materials, and downloadable resources;
- Schedule and conduct educational consultations, workshops, webinars, and other learning activities;
- Process payments and maintain transaction records;
- Respond to inquiries, requests, and customer support communications;
- Communicate important information regarding programs, services, registrations, or Website updates;
- Improve the quality, effectiveness, and accessibility of our educational offerings;
- Personalize your experience where appropriate;
- Analyze Website usage and improve Website performance;
- Protect the security and integrity of our Website and systems;
- Detect, investigate, and prevent fraud, unauthorized access, or other unlawful activities;
- Administer the Monse-Heart Affiliate Program;
- Maintain business records;
- Comply with applicable legal obligations; and
- Carry out any other purpose for which the information was collected or as otherwise permitted by law.
We do not sell personal information to third parties.
16. Legal Bases for Processing Personal Information
Where applicable privacy laws require a legal basis for processing personal information, Monse-Heart may process personal information on one or more of the following grounds:
Performance of a Contract:
We process personal information when necessary to provide educational programs, fulfill registrations, deliver requested services, process payments, or otherwise perform our contractual obligations.
Consent:
Where required by law, we rely on your consent before processing personal information for specific purposes, such as certain marketing communications or optional services.
You may withdraw your consent at any time when consent is the legal basis for processing. Withdrawal of consent does not affect processing that occurred before consent was withdrawn.
Legitimate Interests :
We may process personal information when necessary for our legitimate interests, provided those interests are not overridden by your privacy rights.
Examples include:
- Improving our Website and educational services;
- Maintaining Website security;
- Preventing fraud;
- Responding to inquiries;
- Operating and improving our educational programs;
- Conducting internal administrative activities.
Legal Obligations:
We may process personal information where necessary to comply with applicable laws, regulations, court orders, governmental requests, or other legal obligations.
17. Marketing Communications
If you choose to subscribe to newsletters, educational updates, announcements, or similar communications, Monse-Heart may use your contact information to send you information about our educational programs, events, services, resources, or other updates that may be of interest.
You may unsubscribe from promotional emails at any time by:
- Clicking the unsubscribe link included in the email, where available; or
- Contacting us directly using the information provided in this Privacy Policy.
Even if you opt out of promotional communications, we may still send important non-marketing communications related to your account, registrations, purchases, educational programs, transactions, or legal notices.
18. When We Share Personal Information
Monse-Heart does not sell or rent personal information.
We may share personal information only when reasonably necessary to operate our business, provide educational services, comply with legal obligations, or protect our rights.
Personal information may be shared under the circumstances described in this Privacy Policy.
19. Service Providers and Business Partners
We may share personal information with trusted third-party service providers that perform services on our behalf.
Depending on the services you use, these providers may assist with:
- Website hosting;
- Learning management systems;
- Payment processing;
- Email communications;
- Customer relationship management;
- Analytics;
- Website security;
- Appointment scheduling;
- Video conferencing;
- Technical support;
- Affiliate program administration; and
- Other business operations necessary to support our educational services.
These service providers are authorized to use personal information only as necessary to perform services for Monse-Heart or as otherwise permitted by applicable law.
20. Business Transfers
If Monse-Heart undergoes a merger, acquisition, reorganization, sale of assets, financing transaction, or similar business event, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
In such circumstances, reasonable efforts will be made to ensure that personal information continues to be protected in accordance with this Privacy Policy or an equivalent level of protection.
21. Legal and Safety Disclosures
Monse-Heart may disclose personal information when we believe such disclosure is necessary to:
- Comply with applicable laws or legal obligations;
- Respond to lawful requests from governmental authorities;
- Enforce our agreements or policies;
- Protect our legal rights or property;
- Investigate suspected fraud or unlawful activity;
- Protect the safety, security, or rights of Monse-Heart, our users, or others; or
- Prevent or respond to situations involving potential harm where disclosure is permitted or required by law.
22. Aggregated and De-Identified Information
Monse-Heart may create aggregated, anonymized, or de-identified information that does not reasonably identify any individual.
This information may be used for purposes such as:
- Evaluating educational program effectiveness;
- Improving Website functionality;
- Conducting internal research and analysis;
- Measuring Website performance;
- Developing new educational resources; and
- Supporting business planning and decision-making.
Because this information does not identify individual users, it may be used or shared for lawful business purposes.
Part IV - Rights, Protection, and Retention
23. Data Retention
Monse-Heart Education LLC retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our educational services, maintaining business records, complying with legal obligations, resolving disputes, enforcing our agreements, and protecting our legitimate business interests.
The length of time we retain personal information depends on factors such as:
- The nature of the information collected;
- The purpose for which it was collected;
- Applicable legal, regulatory, accounting, or reporting requirements;
- Contractual obligations;
- Ongoing educational services or account activity; and
- Our legitimate operational needs.
When personal information is no longer required for these purposes, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of the information in accordance with applicable law and our internal record retention practices.
In some circumstances, we may retain certain information for longer periods where required or permitted by law.
24. Data Security
Monse-Heart takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
These safeguards may include, where appropriate:
- Secure website technologies;
- Encryption of data during transmission where supported;
- Access controls and authentication measures;
- Password-protected systems;
- Monitoring for unauthorized access;
- Security updates and maintenance; and
- Reasonable safeguards provided by trusted third-party service providers.
While we strive to protect personal information, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.
Accordingly, Monse-Heart cannot guarantee absolute security, and users provide personal information at their own risk.
If we become aware of a data security incident affecting personal information, we will respond in accordance with applicable law and, where required, notify affected individuals and appropriate authorities.
25. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Know whether we collect your personal information;
- Request access to personal information we maintain about you;
- Request correction of inaccurate or incomplete personal information;
- Request deletion of personal information, subject to applicable legal exceptions;
- Request a copy of certain personal information in a portable format, where required by law;
- Object to or restrict certain processing activities where permitted by law;
- Withdraw consent where processing is based on your consent; and
- Submit questions or concerns regarding our privacy practices.
These rights are not absolute and may be subject to legal limitations or exceptions.
To exercise any applicable privacy rights, please contact us using the information provided at the end of this Privacy Policy.
We may request additional information to verify your identity before responding to certain requests.
26. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where such laws apply, Monse-Heart will honor applicable rights in accordance with those laws, including rights relating to access, correction, deletion, portability, and other rights provided by applicable legislation.
Nothing in this Privacy Policy is intended to limit any rights provided under applicable law.
27. International Privacy Rights
If privacy laws outside the United States apply to your interaction with Monse-Heart, we will process your personal information in accordance with those applicable legal requirements to the extent they apply to our activities.
Individuals located outside the United States may have additional rights under the laws of their jurisdiction.
Requests relating to those rights may be submitted using the contact information provided in this Privacy Policy.
28. Exercising Your Privacy Rights
If you wish to exercise any applicable privacy rights or have questions regarding your personal information, you may contact Monse-Heart using the contact information provided at the end of this Privacy Policy.
When submitting a request, please provide sufficient information to allow us to:
- Verify your identity where appropriate;
- Understand the nature of your request; and
- Respond in accordance with applicable law.
We will make reasonable efforts to respond within the timeframes required by applicable law.
In certain circumstances, we may decline a request where permitted by law, including when we cannot verify the requester’s identity, when disclosure would adversely affect the rights of others, or where legal exceptions apply.
29. Identity Verification and Authorized Agents
To protect personal information, Monse-Heart may require reasonable verification of identity before fulfilling certain privacy requests.
Where permitted by applicable law, an authorized agent may submit a request on behalf of another individual.
In such cases, Monse-Heart may request documentation demonstrating the agent’s authority to act on behalf of the individual and may also require verification directly from the individual where appropriate.
30. Appeals and Complaints
If you believe that Monse-Heart has not appropriately handled your privacy request, you may contact us to request further review.
Where required by applicable law, eligible individuals may also have the right to appeal certain privacy decisions or submit complaints to the appropriate regulatory authority.
Nothing in this Privacy Policy limits any legal rights available under applicable law.
Part V - Special Circumstances and Administration
31. Children's Privacy
Monse-Heart Education LLC is committed to protecting the privacy of children.
Our Website and educational services are intended for a general audience and are not directed to children under the age of 13 without the involvement or authorization of a parent, legal guardian, school, or other authorized organization, as applicable.
We do not knowingly collect personal information directly from children under the age of 13 except as permitted by applicable law or through authorized educational programs where appropriate parental, guardian, or organizational authorization has been obtained.
If we become aware that personal information has been collected from a child in a manner that does not comply with applicable law, we will take reasonable steps to delete that information as required.
Parents or legal guardians who believe that a child has provided personal information to Monse-Heart without appropriate authorization may contact us using the information provided at the end of this Privacy Policy.
32. School and Organizational Programs
Some Monse-Heart educational programs may be delivered in partnership with schools, employers, nonprofit organizations, healthcare organizations, or other community partners.
When educational services are provided through an organization, Monse-Heart may receive or process personal information necessary to administer the educational program, communicate with participants, evaluate participation, or fulfill contractual obligations with the partnering organization.
Where applicable, the partnering organization may maintain its own privacy policies governing information it collects. Participants should review those policies when participating in organization-sponsored educational programs.
33. Educational Records and Course Participation
As part of providing educational services, Monse-Heart may maintain records relating to course participation and educational activities.
These records may include:
- Program registrations;
- Course enrollments;
- Learning progress;
- Completion status;
- Certificates of completion, where applicable;
- Educational assessments;
- Participation records; and
- Communications relating to educational services.
These records are maintained to administer educational programs, improve learning experiences, provide participant support, maintain appropriate business records, and comply with applicable legal obligations.
34. Third-Party Platforms and Integrations
To support our educational services and business operations, Monse-Heart may utilize independent third-party platforms and technology providers.
These services may assist with functions such as:
- Website hosting;
- Learning management systems;
- Payment processing;
- Appointment scheduling;
- Video conferencing;
- Email communications;
- Analytics;
- Customer relationship management;
- Affiliate program administration;
- Technical support; and
- Other operational services.
These third-party providers operate under their own privacy policies and terms of service. Monse-Heart is not responsible for the privacy, security, or data handling practices of independent third-party providers.
We encourage users to review the privacy policies of any third-party services they choose to use in connection with our Website or educational programs.
35. Third-Party Websites and Social Media
Our Website may contain links to third-party websites, educational resources, social media platforms, or other external services for your convenience.
Selecting these links may direct you away from the Monse-Heart Website.
Monse-Heart does not control and is not responsible for the privacy practices, content, availability, or security of third-party websites or services.
Your interactions with third-party websites are governed by the privacy policies and terms of those third parties.
36. International Visitors and Data Transfers
Monse-Heart Education LLC is located in the Commonwealth of Virginia in the United States.
If you access our Website or educational services from outside the United States, your personal information may be transferred to, processed, and stored in the United States or other jurisdictions where our authorized service providers operate.
By using our Website or providing personal information, you understand that your information may be transferred to countries that may have privacy laws different from those in your country of residence.
Where required by applicable law, Monse-Heart will take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.
37. Do Not Track Signals
Some web browsers offer a “Do Not Track” (“DNT”) setting that allows users to indicate a preference regarding online tracking.
Because there is currently no universally accepted standard for responding to Do Not Track signals, Monse-Heart does not currently respond differently to such browser settings.
For additional information regarding cookies and similar technologies, please review our separate Cookie Policy.
38. Changes to This Privacy Policy
Monse-Heart may update this Privacy Policy from time to time to reflect changes in our educational services, business practices, technology, legal requirements, or other operational needs.
When material changes are made, we will revise the “Last Updated” date at the beginning of this Privacy Policy.
Your continued use of our Website or educational services after an updated Privacy Policy becomes effective constitutes your acceptance of the revised Privacy Policy to the extent permitted by applicable law.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.
39. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise any applicable privacy rights, please contact us:
Monse-Heart Education LLC
278 Cedar Ln SE #4173
Vienna, VA 22180
United States
Website: www.monseheart.com
Email: info@monseheart.com
40. Effective Date and Revision History
Effective Date: July 2026
Last Updated: July 2026